Wednesday, May 19, 2010

A testimonial

By far the best, or luckiest, decision we made on this project was our choice of contractor. We are not DIY people, and we didn't necessarily want to re-do the kitchen on the cheap, so our priority was to find a company who would handle the project, from start to finish, with professionalism, skill, and creativity.

We found that company in Hurst Remodeling. From the initial proposal to the final Presentation Meeting, they handled the project, with all its ups and downs, with a great attitude and the utmost professionalism. We felt we were in good hands no matter the challenges that presented themselves.

Of course there were challenges and some "downs" (though plenty more "ups"), but our gauge of the company's character was in how they dealt with each issue as it came along. Always they were respectful, cheerful, helpful and informative. They were quick to address any problem the moment we brought it to their attention and had often solved it before we even noticed it was there. With a project this complex, I expected problems and we had our share. But each was quickly resolved to our satisfaction.

The final result exceeds our wildest expectations. The craftmanship is superb and we would not do a thing differently in the design. The suggestions from Hurst, its principals and employees, as well as from the outside vendors they directed us to, helped bring our vision to life.

We would not hesitate to recommend Hurst Remodeling and plan on hiring them again in the future.

Thanks again, Brian, Pat, Bridget, Dom, and everyone else for all your great work!

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